Terms and Conditions

Delivery Policy

We delivery Tuesday to Friday from midday to 5pm. Little Stems does not deliver from Saturday to Monday. Little Stems does not operate on Bank Holidays.

Payment Policy

All our payments are securely processed by Stripe. We do not store or have access to any credit or debit card details. For subscriptions, your card will be billed on a recurring basis at the beginning of every week when your delivery is due.

Changing or Cancelling an Order

If you decide to change your order or subscription, please contact Little Stems. We will always do our best to make any changes, however, we can only guarantee requests made before 9am on the day before delivery.

If you wish to cancel a one-off order, this must be done by 9am the day before the delivery is due to be eligible for a full refund. If you wish to pause or cancel a subscription, please do so before 9am the day before the next delivery is due. For any changes or cancellations please contact Little Stems, we will always do our best to accommodate any requests.